Terms and Conditions/Privacy Policy

sinpooo is committed to satisfying you. We take your privacy very seriously and strive to make our website experience both enjoyable and trustworthy.


Conditions of Use

Welcome to https://sinpooo.myshopify.com/. The services on this website are provided to you by sinpooo and its affiliates in accordance with all the conditions set out here. If you visit the sinpooo website or shop on the website, it means you accept these conditions. Please read carefully. When you use any current or future services, or visit or purchase any business associated with sinpooo or this website, whether or not included in the sinpooo.myshopify.com website, you will also comply with the guidelines and rules applicable to such services. Condition, or business. By using the sinpooo website and the services provided through it, you agree to be bound by these conditions of use and all relevant policies, conditions and guidelines. If you do not agree to any of these conditions of use, you must not use the sinpooo website.
sinpoooe reserves the right to modify, change or otherwise update these terms and conditions at any time, and you agree to be bound by such modifications, changes or updates. You should visit this page from time to time to view the current terms.


Personal information description

sinpooo is not responsible for collecting your personal information. Personal information refers to information provided for free on our website, such as name, phone number, address, email address, purchased credit card information and unique identifier information (user name and password) (if you choose to create an account with us). Please note that completing transactions on our website requires some free information, so the lack of this information may hinder certain functions or you may not be able to fully enjoy this website.

How we use your information

We use the information we receive to:

Set up and manage your account details
Send the catalogue you requested and the mail that may be of interest to you, provided that you do not request otherwise
Send exclusive email offers about new product announcements and special promotions, provided you have not opted out of receiving these notifications
Process and track your visits, preferences, orders, and history to continuously improve the quality of your experience with us.
Send order and shipping confirmation email
Provide you with a choice of personalized services
You can notify us to terminate and/or restrict communications at any time.

Electronic Communications

When you visit the sinpooo.myshopify.com website or send us an email or text message, you are communicating with us electronically. You agree to receive our electronic communications. We will contact you by email, text message or by posting a notice on the pillow store website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically meet any legal requirements for such communications to be in written form

If you have any questions or concerns, please contact us immediately, please refer to the Contact Us section.


your account

If you use the Sinpooo website, you are responsible for maintaining the confidentiality of your account and password, and restricting access to your computer, and you agree to be responsible for all activities that occur under your account or password.

Cookies-what they are and how we use them

Cookies are essential "invisible" data files that act as electronic messengers between your computer and our website. Cookies enable us to save personal information about you on your computer. The most basic cookie keeps track of the items in your shopping basket. They are also used in our convenient account options to save you time because you do not have to re-enter your personal information every time you visit us or shop with us. Cookies store your personal information for you. All Internet browsers have a notification option to notify you when an "invisible" cookie is sent to you. Through your browser options, you can choose not to accept cookies. However, if you do not accept cookies, you may not be able to experience all the features of https://sinpooo.myshopify.com/.

price
Sinpooo strives to keep prices at a minimum. Sometimes, due to circumstances beyond our control, prices may change without notice.

Unless otherwise stated, the product price displayed on our website represents the price you paid for the product itself, usually at or substantially lower than the manufacturer's or supplier’s suggested list price, or estimated according to standard industry practices. The list price is a comparative price estimate, possibly The representative may not represent the current price in each region on any particular date. For some items provided as a set, the list price may represent the "open stock" price, which means the manufacturer's estimate or the sum of the suggested retail price of each item included in the set. If one of our merchants sells an item, that merchant may provide a list price.

For products sold in pillow specialty stores, we cannot confirm the price of the products before you place an order. Despite our best efforts, a few items in our catalog may be incorrectly priced. If the correct price of the goods is higher than our stipulated price, we will contact you for instructions or cancel your order and notify you of such cancellation before shipping.

Please note that this policy only applies to products sold and shipped by Sinpooo. The goods you purchase from third-party sellers (if applicable) will be charged when you place the order. If there are wrongly priced goods, the third-party sellers may follow different policies.

Handling fee

Our handling fee is designed to compensate our company for the cost of processing your order, processing and packaging your purchased products.


Online return policy

There is always some uncertainty when buying any product online, especially the decorative pillows that you don’t see or hold with your own eyes. This is why we offer a free 30-day return guarantee! You can return any product within 30 days from the date of purchase.

You can order with confidence because you know that if you are dissatisfied with what you have purchased, you can get a full refund within 30 days. We are proud of our products and strive not only to provide you with quality handmade pillows, but also to provide excellent customer service.

To return an item, please contact us at sinpooo@outlook.com and we will send you instructions for returning the order to us. Any product you return must be in the same condition as when you received it, and in the original packaging. You only need to pay for shipping.

In-store exchange policy

Since we have a 48-hour door-to-door trial, we do not allow returns or refunds of any items purchased in the store. We provide customers with up to 14 days to replace any products they buy in the store. Any product you want to exchange must be in the same state as the product you purchased. The product cannot be replaced after 14 days from the date of purchase

Child policy

Sinpooo encourages all parents/guardians to supervise their children's Internet activities. Sinpooo may sell children's products, but it will sell these products to adults who are allowed to use credit cards to purchase products. If you are under 18, you can only use the sinpooo.myshopify.com website with the participation of your parents or guardians. Sinpooo and its affiliates reserve the right to refuse service, terminate accounts, delete or edit content, or cancel orders at their own discretion.

Your consent

By using our website, you agree to our collection and use of your personal information in accordance with this privacy policy. If we change our privacy policies and procedures, we will post these changes on our website to let you know what information we collect, how we use this information, and under what circumstances we may disclose this information.

contact us

Sinpooo takes extensive technical, operational and service precautions to ensure your privacy. However, due to external activities beyond our control, we cannot guarantee 100% privacy. We implement an "open door" policy for all visitors to resolve any privacy issues arising from visiting our website. If you think we have not complied with the privacy policy declared by us, please contact us in the following ways:

Pillow counter

1400 Castlefield Avenue Suite 4

York, Ontario, Canada M6B 4N4

Phone: 647-454-7456

Use the convenient "Contact Us" function on our website to contact us via email.

copyright

All content contained on the sinpooo.myshopify.com website-such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software-are the property of sinpooo or its affiliates or content providers , And is protected by Canadian and international copyright laws. The compilation of all content on the sinpooo website is the exclusive property of sinpooo and is protected by Canadian and international copyright laws. All software used on the sinpooo website is the property of sinpooo or its affiliates or its software suppliers, and is protected by Canadian, U.S., and international copyright laws.


Copyright complaint

Sinpooo and its affiliates respect the intellectual property rights of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please follow the "Contact Us" tab for instructions on how to communicate with us.


License and site access

Sinpooo grants you a limited permission to access and personally use the sinpooo website. Unless you have obtained the express written consent of sinpooo, you may not download it (except for page cache) or modify it or any part of it. This license does not include any resale or commercial use of the pillow store website or its content; any collection and use of any product listings, descriptions or prices; any derivative use of the sinpooo website or its content; for the benefit of other businesses Download or copy account information; or use any data mining, bots or similar data collection and extraction tools. The sinpooo website or any part thereof shall not be copied, copied, copied, sold, resold, accessed, or used for any commercial purpose without the express written consent of sinpooo. Without express written consent, you may not compose or use composition techniques to attach any trademarks, logos or other proprietary information (including images, text, page layout or form) of sinpooo and our affiliates. Without the express written consent of sinpooo, you may not use any meta tags or any other "hidden text", use the sinpooo name or any of its own trademarks. Any unauthorized use will terminate the license or license granted by sinpooo. You are granted a limited, revocable and non-exclusive right to create a hyperlink to the homepage of sinpooo.myshopify.com, as long as the link does not portray sinpooo, its affiliates or its products or services in a false manner, which is misleading , Derogatory or other offensive content. You may not use any sinpooo logo or any of its affiliates or products or other proprietary graphics or trademarks as part of a link or any other means or medium, including but not limited to direct or indirect electronic or media communications without express written permission .

Risk of loss

All goods purchased from https://sinpooo.myshopify.com/ are manufactured in accordance with the transportation contract. This means that the risk of loss and ownership of such items are transferred to you after we deliver them to the carrier.


product manual
Sinpooo and its affiliates strive to be as accurate as possible. However, sinpooo does not guarantee that the product description or other content on the sinpooo website is accurate, complete, reliable, up-to-date or error-free. If the product provided by the pillow store itself does not match the description, your only remedy is to return it to its unused state.


Other business

In the future, parties other than sinpooo and its affiliates may operate stores, provide services or sell product lines on the sinpooo website. In addition, sinpooo may provide links to affiliated companies and certain other corporate websites. Sinpooo or any of its affiliates is responsible for checking or evaluating the content of any of these companies or individuals or their websites, and does not provide any guarantees for them. Sinpooo and its affiliates are not responsible or liable for all these and any other third parties' actions, products and content. You should carefully review their privacy statement and other conditions of use.

Disclaimer

This website and all content available on this website are provided "as is" and "as is". You acknowledge and expressly agree that by using this website, you are at your own risk of using this website, and you are fully responsible for all costs related to all necessary services or repairs of any equipment you use. When you use this website, sinpooo will not do anything to you. Responsible for any form of damage related to the use of this website, including but not limited to the information, content, materials, products (including software) or services contained on this website or otherwise provided to you through this website, unless an authorized representative otherwise There are written regulations.

To the maximum extent permitted by applicable laws, sinpooo does not assume any express or implied warranties, including but not limited to implied warranties of merchantability and suitability for specific purposes. The Pillow Store does not guarantee the content, materials, products (including software) or services provided to you on the Pillow Store website or through this website, its server, or emails sent from https://sinpooo.myshopify.com/ There are no viruses or other harmful ingredients. Sinpooo is not responsible, directly or indirectly, for any type of damage caused by using the sinpooo website or any information, content, materials, products (including but not limited to) that this website contains or otherwise provided to you through this website , Incidental, punitive and consequential damages,


Inaccuracy disclaimer

From time to time, our website or catalog may contain typographical errors, inaccuracies or omissions, which may be related to product descriptions, pricing and availability.

sinpooo reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without notice (including after you submit an order).

Any changes or revisions will take effect immediately after they are posted on the pillow store website. Your use of the sinpooo website will be governed by the version of the terms of use published on this website at the time of use. Therefore, it is recommended that you check the conditions of use before using the sinpooo website. Your continued use of this website after posting any changes or revisions will constitute your acceptance of such changes or revisions. If you do not agree to any changes or amendments to these conditions of use, you must not use the sinpooo website and should stop using the website immediately

General considerations

dispute

Any disputes related to your visit to the sinpooo website or products purchased through sinpooo shall be submitted to confidential arbitration in Toronto, Ontario, Canada, unless you violate or threaten to infringe the intellectual property rights of sinpooo or its affiliates in any way, sinpooo or its affiliates The company can seek injunctions or other appropriate relief in any provincial, state or federal court in Ontario, and you agree to exclusive jurisdiction and venue in these courts. The arbitration under this agreement shall be conducted in accordance with the current rules of the Canadian Arbitration Association-Ontario at that time. The arbitrator’s award shall be binding and can be used as a judgment in any court with jurisdiction.

Enforceability

If any one of these conditions is deemed invalid, invalid or unenforceable for any reason, the condition shall be deemed divisible and will not affect the validity and enforceability of any remaining conditions

site

Unless otherwise stated, the materials on this website are only used to promote and sell products in Canada. The https://sinpooo.myshopify.com website is controlled and operated by sinpooo's office in Provence, Ontario, Canada.

By visiting the sinpooo website, you agree that the laws of Provence, Ontario, Canada (without considering the principle of conflict of laws) will govern these terms and conditions of use and any type of dispute that may arise between you and you. sinpooo or its affiliates.

Comments, comments, newsletters and other content

Visitors can post comments, comments and other content with permission/with permission; send e-cards and other communications; and submit suggestions, ideas, comments, questions or other information, as long as the content is not illegal, obscene, or threatening , Defamation, infringement of privacy, infringement of intellectual property rights or otherwise harming third parties or being offensive, and does not contain or contain software viruses, political campaigns, commercial solicitations, chain letters, mass mailings or any form of "spam". You must not use a false email address, impersonate any person or entity, or otherwise mislead the source of the card or other content. Sinpooo reserves the right (but no obligation) to delete or edit such content, but it will not review the published content regularly.

If you publish content or submit materials, unless we specify otherwise, you grant The sinpooo and its affiliates the non-exclusive, royalty-free, permanent, irrevocable and fully sublicensable right to use, copy, modify, adapt, and publish , Translate, create derivative works, distribute and display such content in any media around the world. You further grant The sinpooo and its affiliates and sublicensees the right to use the name you submit in connection with such content (if they choose). You declare and warrant that you own or otherwise control all the rights to the content you post; the content is accurate; the use of the content you provide does not violate this policy and will not cause harm to any individual or entity; and you will compensate sinpooo or its All claims from affiliates due to the content you provide. Sinpooo has the right but no obligation to monitor and edit or delete any activity or content. Sinpooo and its affiliates are not responsible for any content posted by you or any third party.